FAQ's (Frequently Asked Questions)

Why SP Tours?

SP Tours is a pioneer and traditional company offering tailor made day tours in Sao Paulo, staffed by people who know and love their city. Your tour will be a warm and exclusive experience, with on and off the beaten track discoveries.

Where is the starting and finishing points?

We pick you up in your desired location and take you back or leave you in any point of interest you wish, all must be inside the - Central Area - of Sao Paulo. Special charges apply outside such Central Area.

Can I join a group?

We are sorry, but we just provide private and customized tours. Our tour guides are qualified to do city tours in small private cars and it is a very pleasant experience.

What is included in the price?

The price include the tour in a private car with all expenses included (fuel, parking, etc), and a multilingual tour guide service with a great knowledge of this great city and local culture.

What is it not included?

The tour price does not include any food or beverage nor museum and attractions tickets.

How can I make reservations?

Please send us an email with the following details: when (and at what time) do you want to do the city tour where our tour guide will pick you up (Hotel’s name or address) how many people will do the tour.

What tour languages are available?

English, Spanish and Portuguese at any time. Italian, German, French, Hebrew and Japanese with 1 week notice.

Do you offer any discounts for children?

Adults and children pay the same prices. According to a Sao Paulo City law, kids up to 7 years old must ride in a safety seat provided by us cost free.

What are the payment options and procedures?

We work cash, payment directly to the guide at the end of the tour. US$ Dollars and Euros are accepted. Credit cards are accepted with a surcharge of 10%.

What is your cancellation policy?

We accept cancellations up to 12 hours prior to the tour, without charge. We appreciate your courtesy in letting us know in advance. 100% fees applies if you cancel when the tour guide arrives on the starting point.

Am I allowed to take pictures during the tour?
Do we stop?

Absolutely, We do stop at some important places during our tours, giving you the chance to take pictures.

What happens if it rains?

We are sorry, but there are no cancellations due to rain. However, we will visit as many indoor as possible. We have rain ponchos as courtesy.

How dangerous is Sao Paulo?

Our city is not more dangerous than many big cities in the world. The places we visit are nice and we will not go to any unsafe areas, just relax and enjoy our hospitality.